Privacy Policy

Pet Food Platters  (“PFP”) respects your privacy and wants you to understand our privacy policy. This Privacy Policy page communicates how, when, and why we gather information about our customers and what we do with it.

PFP reserves the right to make changes to this Privacy Policy at any time. By accessing www.petfoodplatters.com (“Website”), you confirm that you have read and understand this policy including how and why we use your information. If you don’t want us to collect or use your personal information, you should not use the Website or order goods from PFP. We are not responsible for the content or privacy policies of third parties.

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any personal information on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

Website Security

We have taken many precautions to protect confidential information while you shop using the PFP Website. We use the industry-standard SSL protocol (Secure Sockets Layer) to secure credit card transactions. The SSL system encrypts information that you submit to us via our website when you place an order as a safeguard against third party interception of your information.

Gathering and Use of Your Personally Identifiable Information

We collect information when you register online or update your automatically generated account [if submitting a transaction request with payment information], place an order, communicate online with our customer service representatives, sign up for email newsletters, browse or shop online, or participate in a contest, promotion or survey. We will only retain your information for as long as is necessary for the purposes set out in this policy or as needed to provide services to you or to advertise or market services to you.

Collection for a Business Purpose

During the past twelve months, we have collected the following types of information:

  • Identifiers, such as real names, aliases, postal addresses, unique personal identifiers, online identifiers, Internet Protocol (IP) addresses, email addresses, or other similar identifiers;
    • Business use: To enable the use of our website, fulfill your orders, market our products, inform you of special offers and promotions, communicate directly with you, and understand how customers interact with our website and offerings.
  • Categories of personal information such as telephone numbers, credit card numbers, debit card numbers, and other financial information;
    • Business use: To fulfill your orders, communicate directly with you, and prevent fraud.
  • Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement;
    • Business use: To enable the use of our website, monitor and troubleshoot website performance, provide you with relevant information and content, market our products, inform you of special offers and promotions, improve our offerings, detect fraud, and assist with your requests.
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;
    • Business use: To enable the use of our website, fulfill your orders, market our products, inform you of special offers and promotions, communicate directly with you, and understand how customers interact with our website and offerings.
  • Geolocation data; and
    • Business use: To enable the use of our website and to personalize your experience; in use with advertising providers such as Google, Facebook.

Sale for a Business Purpose

We do not sell your personal information for any monetary consideration. However, under some circumstances the use of personal information may be utilized by a third party contracted service provider [e.g. Advertising Agency] without monetary consideration. If you purchase from us, PFP may opt your name, address, email address and order information into into our subscription newsletter which may or may not include updates and informational electronic mail related to sales, current offerings or new products.

If you wish to opt-out of the sale of personal information, please send us an email to admin@petfoodplatters.com. You may authorize another to submit a request to opt-out on your behalf, but only if you provide the authorized agent with signed written permission to do so. So as to ensure your privacy, we reserve the right to deny a request from an authorized agent who does not submit proof that they have been authorized to act on your behalf. If exercised, the decision to opt-out will be valid for 12 months, at which time we may request that you authorize the sale of personal information again.

Privacy Policy Changes

We may change this Privacy Policy from time to time. If we believe the changes are material, we will let you know by one or more of the following: (1) posting a conspicuous notice on the Website or (2) sending you an email regarding the changes.

Contact Us

If you have questions about our privacy policies or procedures, or if you would like to make changes to the way your data is being used, please email admin@petfoodplatters.com